The Contact Center Representative supports Shriners Childrenβs national 800 number and locations. They answer inbound domestic and international patient referral and general inquiry calls 24/7. Responsibilities include receiving patient referral requests, documenting patient information in Salesforce, determining the best location for patients, and routing general questions to appropriate departments.
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The Customer Service Representative plays a vital role in managing increased customer inquiries during our busy βsuper bowlβ season (September 2025-January 2026), ensuring a smooth and positive customer experience. Your impact is significant, as you help maintain high customer satisfaction and loyalty, directly contributing to Petite Plumeβs success.
Provide exceptional and efficient customer service across telephone, email, webchat and social media channels. Use problem-solving skills to support customers, resolve their queries, and create positive experiences. Ensure all customers are supported in accordance with regulatory requirements to protect them, exhibiting excellent attention to detail and knowledge of client processes and products.
Seeking dedicated professionals to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Embrace the freedom to tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.
This position provides first-tier customer service support for inbound calls and emails to our call center from Canadian customers and vet practices. Tier 1 advisors are multi-skilled and cross-trained to support our partner and affiliate practices, pet parents, and retail partner CSRs on a wide variety of topics. T1 advisors can also expect to progressively learn more to resolve common customer issues.
As a Wholesale Service Representative, youβll play a vital role in supporting and growing our wholesale customer base by building relationships and managing onboarding. Make sure customer needs and compliance obligations under the Grocery Industry Competition Act are being met. This role is a 12 Month Maternity Cover.
As a licensed health insurance expert, you will support our members through their ICHRA journey, from enrollment through renewals, while playing a strategic role in scaling our service model through tooling and automation. The role involves identifying friction points in the member experience, proposing solutions, and helping us reduce manual support through smart design.
Deliver exceptional customer service to EQ Bankβs prospective customers by identifying their banking needs and providing accurate information and guidance. Field large volumes of inbound calls and chats and ensure best-in-class service standards. Strive to resolve customer issues and queries at first contact and escalate issues appropriately. Communicate effectively to build lasting customer relationships.
In this remote seasonal role, starting at the end of September through December 2025, you will be the primary point of contact for Mintedβs 3P sellers, answering sellersβ questions and solving issues as well as supporting sellers in uploading new products, setting up storefronts, and more. You will provide day-to-day support to sellers in service of our 3P business goals.
Provide friendly and efficient support to customers from a remote location. This role involves responding to customer inquiries via phone, email, or chat, providing accurate information about products, services, and policies, and resolving customer complaints. The ideal candidate is empathetic, patient, and enjoys solving problems while working independently.