Remote Customer service Jobs • Customer Service

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. Grow and challenge yourself, discover your potential can take you anywhere you want to go.

Bring your healthcare expertise to the forefront as a Client Services Coordinator at PHM. You'll play a vital role in assisting clients dealing with serious medical conditions, providing essential support and navigating complex healthcare systems. Your problem-solving skills and dedication to customer service will directly impact the lives of our clients, ensuring they receive the best care and outcomes possible.

The Global Service Center Analyst will drive operational excellence and deliver top-notch customer service, ensuring smooth, efficient global processes for clients. You will collaborate with cross-functional teams to provide strategic insights, resolve complex issues, and enhancethe overall client experience, contributing to Deel’s mission of making global employment effortless.

The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable, including monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks.

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, which includes handling customer inquiries, analyzing payment history, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM (no weekends).

Provide best in class customer support, follow outlined team workflows and learn basic troubleshooting, and address tech support and other customer concerns via email. This includes triaging as needed and being familiar with current/known issues. Aim to average 80+ cases per 8 hour day, test features in development via Beta channels, and provide feedback.

Uphold a critical pillar of Ridgeline’s Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation. Draw on exemplary customer service skills, investment management domain knowledge, and technology industry acumen to drive sustained user adoption, maximize customer value, and promote strong referenceability. Play a critical part in day-to-day work.

This remote position involves maintaining positive customer relationships by responding to a high volume of incoming customer inquiries via phone regarding HealthEquity’s spending account products. The role includes providing information and education about IRS regulations, spending accounts, claims processing, and reimbursement procedures, as well as serving as a customer advocate.

Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre. Motivated individuals will take up challenges and are team oriented in a fast-paced environment. The candidate will assist policy owners and agents with incoming calls pertaining to their life insurance policies/ products, like questions regarding premium, billing related, customer website access, client changes.

As a Virtual Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients' customers. You will handle a variety of inquiries and concerns via telephone, email, and chat channels in a professional and efficient manner. This is a remote job, which means you can work from the comfort of your own home.