This role supports patient and family engagement and scheduling needs across our Care Experience departments, while engaging in an administrative function that supports overall team outcomes and patient retention. This individual will be responsible for ensuring a consistent experience for patients and families as they onboard the platform and access Equip’s specialized care team and resources throughout their recovery journey.
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As a Customer Success Analyst at Stake, you will be the first point of contact for customers, understanding their needs and providing accurate information about Stake's products and services. You will have the opportunity to work cross-functionally, finding simple solutions for complex problems and streamlining internal and external processes, while providing exceptional customer support, troubleshooting issues, and educating customers on platform usage and best practices.
Clipboard Health is seeking customer-focused individuals to join their team as B2B Support Specialists, providing frontline support to their workplace customers. This voice-based role involves proactively solving client issues, preventing churn, and ensuring a seamless customer experience by resolving shift, payment, and platform-related issues in real time across voice and email.
The Vulnerable Customers role involves working with adults facing varying difficulties, providing strong customer service, resilience, and boundaries. Responsibilities include handling escalations, communicating with customers via phone and chat, and assisting individuals with addictions or those struggling. This is a calls-based role that will be upsetting and unsettling. Please do not apply if you feel that these calls will be triggering for you to deal with.
We are looking for talented bilingual customer service specialists, passionate about customers, to join our team. We responsibilities include providing first level customer service and technical solutions regarding client products and resolving technical issues using established diagnostics tools and procedures.
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace.
A full-time Virtual Assistant is needed to join the team, in a customer facing position, providing multi-channel technical support for GPS Tracking hardware and software services. Diagnose and resolve issues related to GPS device connectivity , activation, geo-fencing, and IoT application errors. Process new subscriptions, cancellations, billing disputes, and account updates using Freshdesk CRM.
As a Residential Support Representative, you are a crucial part of the Allegion team. You will drive consumer loyalty for the Security business through exceptional customer service, warranty support, pre-purchase support, technical support, and issue resolution. This role will portray a positive image for the company by providing superior customer service and accurately addressing all customer inquiries in a professional and courteous manner.
In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts, including handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. The hours of operation are Monday-Friday, 7AM-7PM CST (no weekends).
The Customer Service Representative delivers high-quality customer service to clients via phone, email, and chat. You will develop in-depth knowledge of AssureHire’s background screening software with our training program, giving you extensive product knowledge and understanding of our client base and best practices while working in an exceptional team environment.